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One customer experience I remember was when I visited a restaurant with my family. As soon as we arrived, the staff welcomed us with a smile and spoke to us politely. They listened carefully to our order, served our food on time, and asked if we needed anything else.This was a good experience because the staff made us feel respected and valued. Their friendly attitude made us enjoy our visit even more, and it made us want to come back again.

one thing a Pizza Hut team member can do to create a better guest experience is to greet every customer with a smile, be kind and helpful, listen carefully, and thank them before they leave. Small acts of kindness can make customers feel happy and encourage them to return.

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Greg Zippi

Internship Coordinator
Greg Zippi

Greg Zippi has spent more than three decades leading sales and marketing teams in nine different startup and growth-stage software companies. The largest, and first, software company he ever joined was Oracle Corporation which had annual revenues of $53 Million when he became a member of the team in 1986. Following his time at Oracle, he’s worked with nine companies, three of which went public, and five were sold to larger enterprises.
Mr. Zippi teaches courses in Professional Sales, Sales Management, and High Tech B2B Sales with an emphasis on early to mid-stage growth organizations. He earned his MBA from Brigham Young University.

Best Tip
“It’s kind of fun to do the impossible.”
Walt Disney
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Benjamin H. Ball

Managing Director
Benjamin H. Ball

Benjamin H. Ball is a Founding Partner of Francisco Partners which is a private equity investment firm focused on structuring investments in the information technology markets. Prior to founding Francisco Partners in 1999, Mr. Ball worked for TA Associates, Genstar Capital LLC, AEA Investors,and also for Bain & Company. Mr. Ball received his M.B.A. from Stanford Graduate School of Business and his A.B. from Harvard University. He formerly served on the board of directors of AKQA, CrossMatch Technologies, EF Johnson Technologies, MetaSwitch Networks, Mitel Networks, NP Test, Source Photonics , WatchGuard Technologies, WebTrends and XcelleNet.

Best Tip
“You never have a second chance to make a first impression.”
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